Effective Date: Nov 18, 2024

At PrimeDoc, your privacy is a priority. This Privacy Notice describes how we handle and protect your personal health information (PHI) in accordance with applicable privacy laws. Please review it carefully to understand your rights and how your information may be used or disclosed.

Uses and Disclosures of Your Information

1. Permitted Uses and Disclosures

We may use or disclose your PHI in the following circumstances:

Treatment: To provide, coordinate, or manage your healthcare, including sharing information with other healthcare providers involved in your care.
Payment: To bill and receive payment for services rendered, including communicating with your insurance provider.
Healthcare Operations: To ensure high-quality care, including quality assessments, training, and compliance monitoring.
Public Health Activities: To report health information to public health authorities as required by law.
Emergencies: To provide necessary care in emergency situations where you may be unable to communicate.
Required by Law: To comply with legal obligations, such as court orders or subpoenas.

2. Disclosures with Your Authorization

We will obtain your written authorization for any disclosures not covered under permitted uses, including:

Use of PHI for marketing purposes.
Sale of PHI.
Release of psychotherapy notes.

You may revoke your authorization at any time, except where disclosures have already been made.

Your Rights Regarding Your Information

You have specific rights concerning your PHI:

Access: Request and obtain a copy of your PHI.
Amendments: Request corrections to your PHI if it is inaccurate or incomplete.
Confidential Communications: Request communications through alternative means or at specific locations.
Restrictions: Request limitations on how your PHI is used or disclosed. While we will consider your request, we are not always required to agree.
Accounting of Disclosures: Request a list of certain disclosures of your PHI made in the past six years.
Breach Notification: Be notified if there is a breach of your unsecured PHI.

To exercise these rights, contact us at the address provided below.

Safeguarding Your Information

PrimeDoc employs strict security measures to protect your PHI from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards designed to ensure your data remains secure.

How We Communicate with You

PrimeDoc may contact you for appointment reminders, treatment alternatives, or other health-related services that may benefit you. If you wish to opt-out of these communications, please contact us.

Changes to This Privacy Notice

We reserve the right to update this Privacy Notice at any time. Updates will reflect changes in legal, technological, or operational practices and will be posted on our website with the revised effective date.

Questions or Concerns?

If you have questions about this Privacy Notice or believe your privacy rights have been violated, you may contact us or file a complaint with the U.S. Department of Health and Human Services. We will not retaliate for filing a complaint.

PrimeDoc Compliance Officer
513 W Broad Street, Suite 100
Falls Church, VA 22046Falls Church, VA 22046
[email protected] | [email protected]

By using PrimeDoc’s services, you acknowledge and accept this Privacy Notice.